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outageMedium2/15/2024

Kia UVO Connect Outage Disconnects Smart Vehicle Features

Kia

A server-side configuration error caused a 48-hour outage for remote vehicle controls.

Kia owners across South Korea and North America experienced a total outage of the UVO Link (Kia Connect) mobile app. The breakdown prevented users from remotely starting vehicles, locking doors, or checking battery status for EVs. Kia eventually attributed the outage to an internal IT system failure during a backend server migration rather than a cyberattack.

Tags

#automotive#outage#connected car#it failure

Last updated: March 7, 2026