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breakdownHigh2/9/2025

Shinhan Card Payment Failure Disrupts Lunar New Year Spending

Shinhan Card

A hardware failure in the primary payment authorization server caused a 6-hour nationwide outage.

During the peak shopping window of the Lunar New Year holiday, Shinhan Card suffered a catastrophic hardware breakdown. The primary authorization server in the Seoul data center failed, and the failover to the disaster recovery site took nearly six hours to complete. During this time, both online and offline payments were declined for over 10 million cardholders, leading to a formal apology and a promise of point-based compensation.

Tags

#finance#breakdown#outage#payments

Last updated: March 7, 2026

Shinhan Card Payment Failure Disrupts Lunar New Year Spending - Korea Cyber Monitor